Royal Mail sadly does not always accept items of a certain size or weight (max 60cm).
If your item is too long or too heavy we will notify you by email or Text Message how we will deliver items to you.
Longer items (120cm +), or where there is no other option due to weight restrictions, require a courier delivery.
If you select a delivery method that is not compatible (due to size or weight) with the item you ordered, we will inform you of the most appropriate option. Please note that this could lead to a slight increase in shipping charges.
99% of deliveries require a siganture upon delivery. We sadly have no control over your post man or the delivery driver. We will let you know when the item will is shipped and how long it might take. You can always specify an alternative address (work or neighbour) during checkout.
If you are not in, the courier or postman should leave a card with instructions and or attempt another delivery the next day. You can always leave signed instructions at the door where to leave the parcel (i.e. in shed, with neighbours etc.). Hopefully they listen to your request.